Jacqui Gill is the consummate Quality Professional with vast knowledge and experience in the field of Quality Assurance. She has a broad knowledge of regulatory standards, and the skill to effectively interpret standards into pragmatic real world practice.
She is adept in the handling of Customer audits, and has been instrumental in originating and developing software development processes from the ground up
She is very approachable and has been a mentor to new Quality Assurance professionals starting out in their career. Helping them to become highly effective members of the team, as well as an excellent colleague for offering a new perspective in peer discussion on a wide range of Quality topics
Jacqui easily develops a rapport with stakeholders at all levels to garner buy in to new and existing policies and procedures and is bold in her decision making in the drive to move things forward in a fast and compliant manner.
I wouldn’t hesitate to recommend Jacqui as a Quality Professional. She not only has the knowledge to develop your business, but the skills to make it happen.
Steve Harrison – Principal DQA Waters

Looking back at the years when I worked with Jacqui I predominantly remember how much I enjoyed and appreciated her way of implementing the ideas of quality into the business and the daily activities. She has excellent knowledge of the relevant rules and regulations but also does not just stick to the words, she translates them into really applicable guidance. She never simply repeats the wording from the standards and regulations but also provides consultancy on how to interpret those in a reasonable way to achieve the quality system requirements.
Besides her profound knowledge of quality systems her experience in software testing makes her a real subject matter expert for helping others to produce high quality SW products. Along with her analytical mindset she was a strong motivator for developing and continuously improving policies and procedures for various areas within the company.
Sylvia Mueller-Kukel – ITZBund

Jacqui uses her multiple years of experience to actively engage with stakeholders, generating excellent solutions demonstrating good insight and knowledge.
She has in depth understanding and practical application of Quality System requirements, specifically ISO 9001 and ISO 13485.
Software design and development control is an area of high expertise, including methodologies of Agile and enhanced Waterfall.
Wendy Baker – Clinical QA Director Waters Corporation

I had the pleasure of working closely with Jacqui in our quality team for a number of years across a variety of software projects, and I was consistently impressed by her dedication, attention to detail, and commitment to excellence.
Jacqui has an exceptional ability to identify pragmatic and sensible approaches to quality management in order to deliver value to the customers whilst ensuring the products have been produced to the highest standard.
Jacqui actively engages with developers, testers, product managers, and management alike to understand the context, provide valuable feedback, and contribute to continuous improvement. Her communication skills are very clear and concise, making her an effective bridge between technical and non-technical stakeholders.

I have had the pleasure of working with Jacqui in two different companies and roles.
Initially, she worked within the department I managed and was subsequently tasked with taking responsibility for all aspects of quality, including developing management systems and conducting both internal and external audits.
Her dedication to implementing pragmatic solutions and her drive towards understanding the real needs of the business. The results were noticeable: improved compliance and pain-free audits without any unnecessary objectives or nonsensical restraints. Even the teams who had previously distrusted the quality management system accepted her approach and knowledge to help support their activities.
As the teams grew and the geographical locations increased, Jacqui adapted with ease, enabling a multi-cultural team to work together towards a unified goal effectively.
Throughout her career, Jacqui consistently stayed current with her knowledge and adapted well to new challenges. Therefore, it was an easy decision when circumstances changed, and I needed a consultant to support my new company in achieving ISO 27001:2022 certification. I reached out to Jacqui in her new role as owner of JC QMS Consultants to ask for her support.
Again, her dedication shone; despite having limited experience with this standard, she asked for a few weeks to update her skillset and to give her a chance. The results speak for themselves. She learned the requirements of the standard, how to implement it for our business, including setting and tailoring an entirely new platform, and supported us through the Stage 1 and Stage 2 audits, which we successfully passed with no findings.
In addition, she adapted the management system to support ISO9001, 14001, 45001, and SOC 1, as well as ISO 27001, providing an effective solution for the business.
Now, along with her associate, she continues to maintain our systems and supports our ongoing efforts to ensure GDPR compliance and potential SOC 2 implementation. From this, her capabilities are wide-ranging, which she continues to expand through diligent research, making her a valuable asset to any business. Overall, it’s her can-do attitude.
If you need a consultant to implement a new management system or improve an existing one, you really couldn’t make a better choice than Jacqui at JC QMS Consultants.