I have had the pleasure of working with Jacqui in two different companies and roles.

Initially, she worked within the department I managed and was subsequently tasked with taking responsibility for all aspects of quality, including developing management systems and conducting both internal and external audits.

Her dedication to implementing pragmatic solutions and her drive towards understanding the real needs of the business. The results were noticeable: improved compliance and pain-free audits without any unnecessary objectives or nonsensical restraints. Even the teams who had previously distrusted the quality management system accepted her approach and knowledge to help support their activities.

As the teams grew and the geographical locations increased, Jacqui adapted with ease, enabling a multi-cultural team to work together towards a unified goal effectively.

Throughout her career, Jacqui consistently stayed current with her knowledge and adapted well to new challenges. Therefore, it was an easy decision when circumstances changed, and I needed a consultant to support my new company in achieving ISO 27001:2022 certification. I reached out to Jacqui in her new role as owner of JC QMS Consultants to ask for her support.

Again, her dedication shone; despite having limited experience with this standard, she asked for a few weeks to update her skillset and to give her a chance. The results speak for themselves. She learned the requirements of the standard, how to implement it for our business, including setting and tailoring an entirely new platform, and supported us through the Stage 1 and Stage 2 audits, which we successfully passed with no findings.

In addition, she adapted the management system to support ISO9001, 14001, 45001, and SOC 1, as well as ISO 27001, providing an effective solution for the business.

Now, along with her associate, she continues to maintain our systems and supports our ongoing efforts to ensure GDPR compliance and potential SOC 2 implementation. From this, her capabilities are wide-ranging, which she continues to expand through diligent research, making her a valuable asset to any business. Overall, it’s her can-do attitude.

If you need a consultant to implement a new management system or improve an existing one, you really couldn’t make a better choice than Jacqui at JC QMS Consultants.